About Cigna

About Cigna Singapore

Count on Cigna for world-class care, no matter where life leads you.

Global health services company

We are a global health services company with an established presence in Singapore, dedicated to improving the health and vitality of those we serve. We’ve been pursuing this mission from the day we were founded over 225 years ago.

In Singapore and beyond, we are strong believers of total health and wellness and pride ourselves on delivering personalised solutions that are simple, affordable and effective. To achieve this, we work as one global team and in close partnership with our customers, network providers and communities to understand and address their diverse needs.

What our mission means to you

  • At Cigna, we understand that healthcare costs can be financially significant and emotionally burdensome for organisations and individuals alike.
  • Aside from protecting you with comprehensive health insurance coverage, our health benefits for companies and their employees extend to preventive care as well as clinical support and lifestyle coaching.
  • In these ways and more, we help to improve the health and vitality of those we serve.
family having fun together at home

We care about your health and we do so in three main ways:

Delivering service excellence

Sharing our compliance expertise

Providing clinical support and wellbeing engagement

Throughout it all, our values serve as our true north:

We care deeply about our customers, patients, and coworkers

We developed Health Accelerated: Life ConnectedSM as a unique Cigna approach that guides us in taking a holistic view of all facets of people’s health and wellbeing, from the physical, emotional and financial, to the social and environmental aspects.
 

We partner, collaborate, and keep our promises

As an active member of many communities around the world, we believe that we have a duty to society and its people. Our ongoing environmental, social and governance efforts are captured in our annual corporate responsibility report.
 

We innovate and adapt

We believe that there is room for transformation in health services delivery as people’s health needs continue to change. We innovate across the delivery system with the aim of providing better choice, quality, affordability and experience for our customers.
 

We act with speed and purpose

When facing a disaster, our first priority is always to help affected customers. This may take the form of lifting certain benefit restrictions. We also provide support with updates and resources via our online Disaster Resource Centre.
 

We create a better future - together

We believe that everyone deserves access to essential care. Through Cigna Foundation, we partner with communities to identify underserved groups and work with them to surmount the barriers to healthcare.

Cigna in Numbers

  • Coverage in 200+ countries and territories around the world
  • Ranked #13 on the 2021 FORTUNE 500 list
  • Over 70,000 employees and 1.7 million healthcare providers around the world

Our health and wellness solutions

We provide compliant health and medical insurance plans in 30 countries and jurisdictions. In Singapore, we are licensed by the Monetary Authority of Singapore to issue short-term group health insurance policies.

Our solutions are broadly categorised into group health insurance plans for organisations and individual health insurance plans for individuals and their families.

Within these broad categories are health insurance plans that have been carefully designed to be simple, flexible and fully customisable to meet your specific needs and deliver peace of mind.

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For employers and administrators

  • Fully compliant health insurance solutions

  • Easy online administration via our web portal and mobile app

  • Effective cost management solutions for claim monitoring and fraud investigation

  • Value-adding employee-centric programmes to keep your employees productive and in good health

For employees and individuals

  • The convenience of an extensive healthcare provider network

  • Quick and easy access to private medical specialists

  • Hassle-free, cash-less access to healthcare services

  • Easy claims process via our online web portal and mobile app

Our commitment to exceptional customer experience

Every day, we work in partnership with our customers to help them achieve healthier, happier lives.
We are delighted to have been entrusted with the health and wellness of many customers in Singapore.